Shipping & Delivery
We always aim to deliver all orders within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery. Factors such as holiday peak seasons, custom processing, natural calamities and others are unpredictable circumstances beyond our control. Our team monitors all orders and will track and trace for you in cases such as delays.
We offer free shipping to any street address in Singapore, except restricted areas such as Jurong Island and Tuas Link. All orders will be despatched within 1-3 working days. Do contact us should you need any items urgently. Our team will pull all stops and try our best to assist.
All international orders will be sent using carefully selected courier partners. Tracking numbers will be provided, and delivery period can take between 3 to 15 working days on average. Do consider the additional 1-2 days for the preparation of your orders.
Customers are able to place an order online and pick up the orders at the store in Chinatown. For overseas customers making plans to travel to Singapore, you can make payment at any times and upon checkout, select SELF COLLECTION FROM STORE. Our team will store your items until your visit here in Singapore. For foreign visitors, you can also opt to have the items delivered to your hotel during your stay here. Delivery within Singapore is free, kindly drop us a note on your orders and will make arrangements for the delivery within the period that you are here in Singapore.